July 10th 2020
We are delighted to announce that we will officially be opening the doors to our hotel and spa on 1st August and we can't wait to welcome you back.
Things will be different for a little while as we follow government guidelines and advice from professional spa bodies. However, our commitment to providing you with a truly memorable experience remains unchanged.
At present, we are adhering to the guidance of professional spa bodies which is as follows:
Swimming pool and spa pools will be open
Gym and classes will be available
Our Aqua Detox and Nordic Spa Suite will remain closed for the time being
Our cafe and lunch menus will remain, however the buffet will not be available on reopening
Body treatments, manicures and pedicures will be bookable but we are unable to carry out facial treatments until further notice
Occupancy will be significantly reduced to ensure social distancing in all areas.
The health and safety of our guests and our team is always our priority. Hygiene measures will be taken to another level and social distancing will be observed as we take the first steps to reopening. Please click on the following link if you would like a summary of the measures we are undertaking to keep everyone as safe as possible while visiting us Plans for Reopening
Our Terms & Conditions
are such that you can postpone or change the date of your booking with no fuss or fees if the goal posts happen to be moved.
Our newly refurbished bedrooms are waiting to be discovered, as well as our 43 acres of manicured grounds, summer dining experiences, endless outdoor activities and extensive spa facilities. Whether you are looking for a day of relaxation, a luxury overnight stay or a short summer break; on your own, as a couple or with the family, our dedicated reservations team are ready and waiting to take your call. Alternatively, if you just can’t wait to confirm your visit, you can book 24 hours a day online via our website.
If you are a member at Hoar Cross Hall, please refer to your dedicated members information page on the website for updates, as we continue to relay communications as soon as decisions are made.
For guests with gift cards due to expire before the 31st December 2020, please sit back and relax, as we have automatically extended these to the 31st December 2021.
To reach us, our phone lines are currently operating from 8am to 8pm Monday to Friday and 9am to 5pm Saturday and Sunday. Alternatively, you can send an email to email@example.com
and we will get back to you as soon as we possibly can.
We will also continue to keep in touch by posting regular updates on our website and social media, keeping you in the loop as soon as we know any definitive changes.
A huge thank you to our loyal guests for your continued support and patience. We hope to see you soon for our highly anticipated reunion, we can promise it will be one to remember.