July 10th 2020
We are delighted to announce that we will officially be opening our spa on 1st August and we can't wait to welcome you back. Our Reservations Team are available and look forward to helping you book your well-deserved escape.
Things will be different for a little while as we follow government guidelines and advice from professional spa bodies. However, our commitment to providing you with a truly memorable experience remains unchanged.
At present, we are adhering to the guidance of professional spa bodies which is as follows:
Swimming pool and spa pools will be open
Gym and classes will be available
Our Thermal Spa Suite will remain closed for the time being
Our cafe and lunch menus will remain, however the buffet will not be available on reopening
Body treatments, manicures and pedicures will be bookable but we are unable to carry out facial treatments until further notice
Occupancy will be significantly reduced to ensure social distancing in all areas.
The health and safety of our guests and our team is always our priority. Hygiene measures will be taken to another level and social distancing will be observed as we take the first steps to reopening. Please click on the following link if you would like a summary of the measures we are undertaking to keep everyone as safe as possible while visiting us Plans for Reopening
Our Terms & Conditions
are such that you can postpone or change the date of your booking with no fuss or fees if the goal posts happen to be moved.
If you are a member at Eden Hall, please refer to your dedicated members information page on the website for updates.
For guests with gift cards due to expire before 31st December 2020, you don’t need to do anything, we have automatically extended these to 31st December 2021.
Our phone lines are currently open 8am to 8pm Monday to Friday and 9am to 5pm Saturday and Sunday. Alternatively, you can send an email to firstname.lastname@example.org
We will continue to keep in touch by posting updates on our website and via social media.
With thanks again for your support and patience. We hope to see you soon.